Foreword

Greetings!

ITC Infotech wishes you and your loved ones the absolute best in your personal and professional life.
Through this channel, we aim to stay connected with our former employees and share the latest news and employee-friendly initiatives that are underway at ITC Infotech.
Over the last two years, we have sharpened our focus on our strategic pillars of Employee Centricity, Customer Centricity, and Operational Excellence, and we continue to build resilience as an organization and enable us to help clients succeed and adapt to the changing business and technology landscape.
We have successfully integrated the acquired portion of PTC’s PLM consulting and professional services business and created a new business unit, called DxP Services, making it one of the largest PLM ecosystems globally. After the successful rollout of our industry-defining Work From Anywhere (I-WFA) framework, we have launched the Next-Gen learning experience platform, LearningHub, enabling employees to learn from anywhere in a hybrid environment.
Dig deeper into the latest happenings at ITC Infotech and let’s celebrate our successes together.

ITC Infotech is Leading the Digital Transformation & SAAS Adoption

An industry shaping deal with PTC

ITC Infotech has acquired a substantial portion of PTC’s PLM consulting and professional services business and created a new business unit, called DxP Services, bringing together PLM professionals from both companies.

  • One of the largest PLM ecosystems globally
  • Positions ITC Infotech as a global leader in the Digital Manufacturing space
  • Seamless integration
  • Expanded customer base
  • Expanded global footprint
    – Added Austria, Brazil, Canada, Denmark, France, Germany, Italy, Netherlands, Poland, Romania, Sweden, Switzerland, UK, USA
    – Present in 39 countries

“PTC is aiming to convert Windchill on-premises systems into the running cloud SaaS system. In this context they use the term “lift and shift,” meaning that they want to lift those systems and shift them into the cloud, which is a service project that ITC Infotech’s new DxP Services unit will deal with.”

– Jim Heppelmann, CEO of PTC shares his views in Engineering.com

ITC Infotech has enabled Employees to Learn From Anywhere

The growing demand for high-skilled talent was met through prioritization of investments in training & skill development and building a robust learning & development platform.

ITC Infotech has invested in a new-gen learning experience platform for employees, LearningHub in partnership with Edcast.

  • LearningHub is ITC Infotech’s best-in-class learning experience platform, launched in partnership with Edcast
Digital Buddy

ITC Infotech is using AI to take the employee experience to the next level

If customers can have access to self-service digital assistants, why can’t our employees?

When the restrictions induced by the pandemic forced people to work remotely, we asked ourselves this question. The answer led us to the vision of providing all our employees with a digital assistant that responds to workplace-related queries with a high degree of accuracy that was unprecedented. ITC Infotech has recently unveiled Digital Buddy—a smashingly well-informed AI-powered, NLP-based location-agnostic digital bot that quickly won everyone’s hearts.

To our employees, the earlier process of logging in to different sites, looking up FAQs, reaching out to the helpdesk, prolonged email exchanges and even making personal visits to SPOCs to have their questions answered has become last century. They now live in a futuristic environment unlike any they have experienced before. The Digital Buddy was envisioned keeping the employees at the core. This unique Enterprise2Employee (E2E) platform is designed to support the regular workplace queries of employees and the success is measured against ITC Infotech’s E3 framework – Experience, Efficiency, and Effectiveness

Life @ITC Infotech in Pictures

Slide It was a fun filled 5-a-side football tournament for our employees across India. Teams played hard and battled their way to the final match, where ‘Team Kanak Royals’ were declared victorious! Congratulations on winning the title of 'IFL Champions 2022' of ITC Infotech! Info Talkies Football League across Bangalore, Pune & Kolkata Slide Info Talkies Antakshari Competition ITC Infotech organized a singing competition where many of our employees crooned to popular songs while thinking on their feet. The competition was intense and melodious. A huge round of applause to the winning teams! Slide Info Talkies Year End Celebrations The Year End season chimes in mood of festivities and cheer. ITC Infotech celebrated the year end with joy and fervor. Offline games and online interactions were conducted, spreading the fun-filled atmosphere to every corner of the country. Slide Info Talkies At ITC Infotech, fun at work is taken seriously. Info Talkies is the new employee engagement initiative at ITC Infotech, and we have rolled out many hobby clubs like Sports, Music, Photography which are led by passionate employees to pursue their interests. Here are glimpses of our employees actively participating and enjoying these interactive engagements.

ITC Infotech Launches Women Reskilling Program

ITC Infotech has launched an exclusive skilling program for women in technology who are on a career break and looking to return to work. The program empowers women to pursue their career aspiration and return to the workforce with confidence duly reskilled/upskilled in chosen technologies. The program allows access to world-class online resources, and the blend of exclusively curated training and mentorship to help ace their tracks. The program is offered at zero cost to the participants. As a part of this initiative, candidates with minimum 3+years of work experience are put through 8 weeks of training in high-demand technologies like Data Engineering, Full Stack Java, Full Stack .Net. During this program, women will have the opportunity to upskill or reskill themselves in a contemporary learning environment leveraging ITC Infotech's next-gen learning platform, LearningHub. On successful completion, the candidate can choose to apply for open positions in ITC Infotech with the flexibility to work from anywhere.

Events at ITC Infotech

Slide DxP Services Global Summit organized at Bangalore brought together 300+ participants from 14 different countries under one roof as One Global Team.  Watch the video of the event highlights of the summit where employees work together through fun-filled sessions. DxP Services Global Summit Slide Global Leadership Summit 150+ participants from across the globe with the entire Leadership team of ITC Infotech gathered as One Global Team at the Global Leadership Summit in Bangalore.

Thought Leadership

Slide Reinventing the wheel of workplace culture in a post-pandemic world
Kaushik Ray, CHRO, ITC Infotech shares his perspectives on why HR must rework its vision to completely revamp employee management in the post-pandemic world Read More CHRO, ITC Infotech Kaushik Ray Slide Considerations for change-management in SaaS to enable a frictionless adoption
Arun Raghavapudi who is the member of the Executive Board has shared his thought on how becoming a harbinger of change within an organization and aligning all stakeholders to a future-proof SaaS solution, calls for immense contemplation on the right course of action. Read More Arun Raghavapudi President- Americas, ITC Infotech Slide The New Wave of Enterprise Sustainability Technology Investments The New Wave of Enterprise Sustainability Technology Investments has been published in Forbes. Sandeep in this article shares his point of view on how there is a radical change in how technology investments flow into the enterprise sustainability space, making room for the adoption of highly sophisticated and automated tools. Read More Sandeep Kumar Sr. VP & Head, Global Business
Consulting, ITC Infotech

Analyst Recognitions & Awards

Slide ITC Infotech positioned as Disruptor in Avasant Intelligent Automation Services 2022 RadarView. This report addresses the need for enterprises to reimagine their business roadmaps through intelligent automation (IA) in their journey toward hyperconvergence to streamline their business workflows. ITC Infotech has retained its rankings from the previous year.
 Slide ITC Infotech positioned in Leadership Zone in Zinnov Zones Hyperintelligent Automation Services H1 in the following categories:
This report addresses the need for enterprises to reimagine their business roadmaps through intelligent automation (IA) in their journey toward hyperconvergence to streamline their business workflows. ITC Infotech has retained its rankings from the previous year.

  • RPA – Mid tier Service Providers
  • Intelligent Automation Services – Retail & CPG
  • Intelligent Automation Services – Manufacturing

The report covers the automation ecosystem’s changing dynamics, its addressable market, and the unprecedented demand experienced in the recent past. ITC Infotech has retained its Leadership zone positioning for the 2nd year running. Slide ITC Infotech’s positioning in ISG Provider Lens: Analytics Services 2022- Digital Transformation Service Providers

  • Product Challenger (UK Region) & Contender (US Region) in Data Science Services
  • Contender (UK & US Regions) in Data Engineering Service

 The report aims to evaluate service providers on their ability to deliver the technology and services most important to our enterprise clients in the categories of Data Science Services, Data Engineering Services, Data Monetizing Services & Delivery Centres. ITC Infotech showcased a marked improvement from the 2021 edition, where we were positioned as a “Contender” in Data Engineering and Data Science Segment for the US Region only. Slide ITC Infotech won the Automation Anywhere Partner of the Year Award in 2 categories:

  • Renewals
  • Digital Workforce Partner, India region

 The annual awards recognize Automation Anywhere partners demonstrating excellence and commitment to customer success, innovative solution development, and deep investments in building technical expertise to support customers. ITC Infotech won ‘Digital Workforce Partner’ as a recognition for our outstanding success in selling Automation Anywhere intelligent automation solutions and enabling customers to transform their businesses.  ITC Infotech won ‘Renewals Partner’ for driving significant bookings in renewals of Automation Anywhere products to clients. Both these awards were for the India region. Slide ITC Infotech recognized in The Cloud Awards 2022-23:

  • WINNER in the “Best in Mobile” Cloud Solution category
  • Finalist in the “Best Cloud HR / HRMS” Solution category

 The awards program aims to celebrate excellence and innovation in the scope of cloud-based “solutions as a service”. Organizations of varied sizes, verticals and geographies have applied for recognition as winners or nominees. The award recognized ITC Infotech for its remarkable achievement in our cloud mobile and cloud HR/HRMS solutions.

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