Executive Summary

ITC Infotech was chosen as preferred Global vendor for a major player in the global pharmaceutical and healthcare industry who Offers and markets a wide range of products, including prescription drugs, over-the-counter medications, medical devices, and health supplements.

Business Challenge

  • Requirement for 70+ countries, 4+ regions, 150+ plants, 1000+ DCs
  • Separate efforts to optimize specific functions or regions resulted in only partial improvements across the organization. Inability to adequately research and address multiple and competing business problems.
  • Lack of scalability and limited enterprise connectivity hinder the establishment of a consistent process for continuous analysis of supply chain design.

Business Challenge

  • Requirement for 70+ countries, 4+ regions, 150+ plants, 1000+ DCs
  • Separate efforts to optimize specific functions or regions resulted in only partial improvements across the organization. Inability to adequately research and address multiple and competing business problems.
  • Lack of scalability and limited enterprise connectivity hinder the establishment of a consistent process for continuous analysis of supply chain design.

Our Solution

  • Created a framework that shifts from a project-oriented method for network optimization to a process-oriented one, involving regular execution of straightforward, manageable tasks by planners.
  • Utilized Coupa Supply Chain Solutions to construct optimization models aimed at addressing diverse supply chain network and inventory optimization challenges across various businesses.
  • Developed an intuitive business user simulation platform that allows users to effortlessly generate scenarios, conduct optimizations, and review outcomes through a predefined dashboard for user-friendly navigation.

To know more, please download the case study.

Key Results And Benefits

  • Reduced planner effort by 90%, decreasing the time required from 4 to 5 days to just 1 to 2 hours
  • Up to 93% accuracy improvement in planning
  • Implemented optimal solutions for a range of supply chain network and inventory issues, resulting in a 14% cost reduction and enhanced service levels

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About ITC Infotech

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.

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