Situation
The client had its business processes spread across different regions and technologies and wanted to adopt a new age technology for applications in various business processes. The client decided to move its applications from Lotus Notes to SharePoint
Impact
The company faced challenges in resolving Level-2 issues, owing to unavailability of skilled resources. Client had 15000+ Lotus Notes databases and many of these were replicated across multiple servers. The use of diverse technologies across regions affected the support services and resolution of bugs and troubleshooting
Resolution
ITC Infotech provided a scalable business solution that was cost efficient and was based on flexible resourcing for technology modernization with IT support. Further the legacy application modernization framework helped the client migrate from Lotus Notes to Microsoft.NET and SharePoint platforms