Executive Summary
ITC Infotech engaged with customer in multiple transformation areas such as Finance, Supply Chain, Development & BI Factory, Managed services to help them meet their business requirements and increase operational efficiency
Business Challenge
- Need for improving operational efficiency to set benchmarks across industry
- Need for supply chain modernization and visibility of operational performance and metrics to improve decision making
- Need for automation and elimination of tickets in SAP by using, bots, data scripts, integration and digitalization
Business Challenge
- Need for improving operational efficiency to set benchmarks across industry
- Need for supply chain modernization and visibility of operational performance and metrics to improve decision making
- Need for automation and elimination of tickets in SAP by using, bots, data scripts, integration and digitalization
Our Solution
- SAP Finance & Supply Chain
- RCP Knowledge Academy
- Development Factory
- BI Factory
- Managed Services
To know more, please download the case study.
Key Results And Benefits
- 100% Delivery compliant with KPIs
- 6/7 iCSAT Experience index
To know the results in details, please download the case study.
About ITC Infotech
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.
