Executive Summary
ITC Infotech was chosen as preferred Global vendor for managed services / ODC & Professional services for multiple engagement areas such as testing, monitoring, developments and enhancements.
Business Challenge
- Custom workflows are complex to develop & maintain
- Need for faster delivery and time to market with SAP product enhancements
- Need for analytics and reporting in SuccessFactors for quick decision making and SF process automation
- Manual effort and repeat errors in testing and system monitoring leading to inefficiency in operations
Business Challenge
- Custom workflows are complex to develop & maintain
- Need for faster delivery and time to market with SAP product enhancements
- Need for analytics and reporting in SuccessFactors for quick decision making and SF process automation
- Manual effort and repeat errors in testing and system monitoring leading to inefficiency in operations
Our Solution
- Application Development
- Cloud Workflow
- QA, Automation, Infra
- Success Factors Product Enhancement
- Ariba, Hybris: Dev & Testing
To know more, please download the case study.
Key Results And Benefits
- Elimination of manual effort and repeat errors with low-code approach
- 9 Applications developed and released on SAP API Hub and 70+ in progress of migrating to SAP Process automation
- Increased uptime of systems in infra monitoring from 99.6% to 99.9%
- Efficiency in functional regression testing to the tune of ~15%
- Reduction in repeat errors and issues through problem management SAP SF process Automation & Simplified HR dashboard with advanced reporting and performance improvement
To know the results in details, please download the case study.
About ITC Infotech
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.
