Situation
The customer was dealing with complex and inefficient information architecture leading silos of data. In many cases data was duplicated across systems. Existence of a variety of redundant database instances increased the complexity of data consumption. Inadequate understanding of available data assets, its lineage, quality and usage was increasing the complexity of the problem
Impact
The customer had to incur huge costs for maintaining data infrastructure and related services. Heaps of duplicated data cause lack of trust in data and had an impact on operational performance. The IT teams also faced a challenge supporting unwanted infrastructure and processes that led to poor satisfaction
Resolution
ITC Infotech inventoried databases, data, interfaces, infrastructure and business users and processes supported. ITC Infotech’s solution decommissioned redundant and unused data infrastructure. The solution also simplified Information Architecture which led to seamless consumption of data which helped quickening business insight generation