ITC Infotech > Resources > Case Studies > Offshoring of PMS Deployment Services Enabled 40% Reduction in Operational Cost

Offshoring of PMS Deployment Services Enabled 40% Reduction in Operational Cost

September 5, 2018
24/7 offshore dedicated center helped reduce implementation support costs

Situation

The client wanted to focus on their core competency of PMS product innovation and development roadmap. They encountered challenges with escalating costs for maintaining a multi-location pool of domain practitioners and PMS deployment workforce beyond core product team

Impact

The client’s Global Technical Application Support Center was entrusted with 24/7 multi-time zone installation support, testing and migration for PMS upgrade besides maintaining an on-demand flexible cross-skilled resource pool. This created a huge implementation cost for the client.

Resolution

ITC Infotech established a dedicated ODC for all PMS upgrade, support, testing and migration activities, working in coordination with the client’s TASC team. This 24/7 offshore dedicated center helped reduce implementation support costs, and the flexible shared model supported business needs in various shifts and provided easy access to a flexible resource pool

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Beware of fraudulent and fake job offers

It has come to our attention that certain employment agencies and individuals are asking people for money in exchange for a job at ITC Infotech.

Such Agencies/individuals could impersonate ITC Infotech’s officers, use the company name/logo, brand names and images illegally, without authorization, and/or try to extract money towards security deposit, documentation processing fees, training fees, and so on.

Please note that ITC Infotech never asks job applicants or members of the public to pay money in any form while recruiting.

Feel free to reach out to us at contact.us@itcinfotech.com to report any such incidents that you may have experienced, please use the subject line “Recruitment Fraud Alert” in your message.

Always exercise caution and stay protected against fraud:

  • Do not pay money or transfer funds to anyone toward securing an ITC Infotech job. ITC Infotech will not accept liability for any losses that may have been suffered by the victims of such fraudulent activities.
  • Be careful when sharing your personal information and protect yourself from potential damage. Do not engage with people who fraudulently misrepresent ITC Infotech or its employees/officers and try to solicit payments under the pretext of offering jobs.

View Current Openings

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