ITC Infotech > Resources > Case Studies > Integrated CRM/Loyalty Solution for Leading European Health and Wellness Retailer

Integrated CRM/Loyalty Solution for Leading European Health and Wellness Retailer

February 3, 2021
Loyalty Solution for Leading European Health and Wellness Retailer

Client:

One of the world’s leading health and wellness retailers supplying its customers with a wide range of vitamins, minerals, health supplements, specialist foods, and natural beauty products. With annual revenues of $1B, the client has over 1000 stores across Europe.

Problem Statement:

Owing to challenges with their legacy IT systems, their position as a market leader was under threat. They wanted to invest in a better, more coherent Customer Experience IT platform to get a unified view of customer and effectively target specific customer segments for higher conversions.

Benefits Achieved:

Improvement in overall sales, increase in targeted coupon redemption, and campaign revenue uplift.

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Beware of fraudulent and fake job offers

It has come to our attention that certain employment agencies and individuals are asking people for money in exchange for a job at ITC Infotech.

Such Agencies/individuals could impersonate ITC Infotech’s officers, use the company name/logo, brand names and images illegally, without authorization, and/or try to extract money towards security deposit, documentation processing fees, training fees, and so on.

Please note that ITC Infotech never asks job applicants or members of the public to pay money in any form while recruiting.

Feel free to reach out to us at contact.us@itcinfotech.com to report any such incidents that you may have experienced, please use the subject line “Recruitment Fraud Alert” in your message.

Always exercise caution and stay protected against fraud:

  • Do not pay money or transfer funds to anyone toward securing an ITC Infotech job. ITC Infotech will not accept liability for any losses that may have been suffered by the victims of such fraudulent activities.
  • Be careful when sharing your personal information and protect yourself from potential damage. Do not engage with people who fraudulently misrepresent ITC Infotech or its employees/officers and try to solicit payments under the pretext of offering jobs.

View Current Openings

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