ITC Infotech > Resources > Case Studies > Digital Sales Platform Development

Digital Sales Platform Development

February 3, 2023
Digital Sales Platform Development case study

Client:

The client is one of the largest banks in Central & Eastern Europe.

Business Challenge:

Low digital adoption of the online platform among the bank’s client base due to the predominance of physical processes, which was time-consuming. Limited products sold online led to a decline in market share and mainframe-based legacy systems limited full-fledged digital enablement across all business lines. The same platform served the home countries and multiple other brands across many central & eastern countries, which meant that a standardized solution needed to be built in the least invasive manner.

Benefits Achieved:

To digitalize their existing sales operations the customer chose ITC Infotech to help:

  • Increased digital adoption – 40% increase in digital transactions over a period of 18 months
  • Increased monetization of digital traffic – 17% increase in products sold online
  • Faster Time to Market & Increase in digital sales coverage 15+ products live in 2 years
  • Improved cross sell/up sell
  • Superior Retail Banking Customer Experience (Mobile/iPad/Desktop)

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Beware of fraudulent and fake job offers

It has come to our attention that certain employment agencies and individuals are asking people for money in exchange for a job at ITC Infotech.

Such Agencies/individuals could impersonate ITC Infotech’s officers, use the company name/logo, brand names and images illegally, without authorization, and/or try to extract money towards security deposit, documentation processing fees, training fees, and so on.

Please note that ITC Infotech never asks job applicants or members of the public to pay money in any form while recruiting.

Feel free to reach out to us at contact.us@itcinfotech.com to report any such incidents that you may have experienced, please use the subject line “Recruitment Fraud Alert” in your message.

Always exercise caution and stay protected against fraud:

  • Do not pay money or transfer funds to anyone toward securing an ITC Infotech job. ITC Infotech will not accept liability for any losses that may have been suffered by the victims of such fraudulent activities.
  • Be careful when sharing your personal information and protect yourself from potential damage. Do not engage with people who fraudulently misrepresent ITC Infotech or its employees/officers and try to solicit payments under the pretext of offering jobs.

View Current Openings

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