Situation
The pandemic has forced the airlines industry to make drastic changes to their modus operandi. Here are some of the challenges it faces as it addresses these changes –
- High occurrence of food and beverage wastage
- Lack of optimization across different business processes
- Issues in properly handling last-minute cancellations and no-show cases
- Problems in real-time dynamic pricing
- Difficulty in managing fuel tankering optimization
Summary of the solution
ITC Infotech leverages Microsoft Azure to develop a Platform of Intelligence for the airlines industry. It has the following advantages-
Personalization at scale for each customer
- Optimization of the entire decision-making process
- Ready-to-use interface which drastically reduces the time to market
- Greater agility and improved operational efficiency
- Hybrid cloud solutions offer better security against advanced threats
What’s in it for you?
- The use of an overbooking recommendation engine increments your annual revenue by 0.05%
- Over 90% accuracy in demand projection for a forecast window of 90 days
- Machine learning increases passenger load factor by 0.5-0.7%. This contributes to maximizing revenue
