Foreword
Key Industry Trends
The Information Technology industry witnessed continued acceleration in mainstream adoption of digital technologies such as Cloud, Intelligent Automation, Digital Workplace and Cybersecurity in the enterprise technology landscape. As per NASSCOM estimates, the Technology Market grew by 15.5% in FY 2021-22, significantly ahead of the pre-pandemic growth trajectory. Going forward, Digital and capability-led opportunities based on new paradigms of technology consumption, such as ‘Everything as a Service’ model, are expected to drive industry growth. Hybrid operations, sustainable business models, customer centricity, personalized employee engagement and digital skilling will continue to accelerate and drive strategic decisions for the Technology industry in 2022. Hiring and training the right talent with a focus on up-skilling and re-skilling remains a key imperative for the industry, with employee well-being and engagement continuing to remain critical to empower the distributed workforce.
Digital Transformation & Everything as a Service
- Digital and capability-led opportunities based on new paradigms of technology consumption
- Accelerated adoption of digital technologies – Cloud, Intelligent Automation, Digital Workplace and Cybersecurity
Distributed workforce & Hybrid workplace
- Work from Anywhere is increasingly becoming the norm
- Hybrid workplace with a focus on employee flexibility
Digital Skilling
- Hiring and training the right talent; Upskilling & re-skilling are key business imperatives
- Empowering the distributed workforce; Employee well-being & engagement remains critical
We Are Leading Digital Transformation & SAAS Adoption
$115 Mn industry shaping deal with PTC
- ITC Infotech has acquired a substantial portion of PTC’s PLM consulting and professional services business and created a new business unit, called DxP Services, bringing together PLM professionals from both companies
- One of the largest PLM ecosystems globally
- Positions ITC Infotech as a global leader in the Digital Manufacturing space
- Seamless integration
– 160+ consultants and service experts across the globe
– 100+ Clients - Expanded footprint
– Added Austria, Brazil, Canada, Denmark, France, Germany, Italy, Netherlands, Poland, Romania, Sweden, Switzerland, UK, USA
– Present in 39 countries
We Have Enabled Employees To Learn From Anywhere
ITC Infotech has invested in a new-gen learning experience platform, LearningHub in partnership with Edcast.
The growing demand for high-skilled talent was met through prioritization of investments in training & skill development and building a robust learning & development platform.
- LearningHub is ITC Infotech’s best-in-class learning experience platform, launched in partnership with Edcast
Digital Buddy
ITC Infotech is using AI to take the employee experience to the next level
If customers can have access to self-service digital assistants, why can’t our employees?
When the pandemic-induced restrictions forced people to remote working environment, we asked ourselves that question. The answer led us to the vision of providing all our employees with a digital assistant that responds to workplace-related queries with a high degree of accuracy that was unprecedented.
ITC Infotech has recently unveiled Digital Buddy—a smashingly well-informed AI-powered, NLP-based location-agnostic digital bot that quickly won everyone’s hearts.
To our employees, the earlier process of logging in to different sites, looking up FAQs, reaching out to the helpdesk, prolonged email exchanges and even making personal visits to SPOCs to have their questions answered has become last century. They now live in a futuristic environment unlike any they have experienced before.
The Digital Buddy was envisioned keeping the employees at the core. This unique Enterprise2Employee (E2E) platform is designed to support the regular workplace queries of employees and the success is measured against ITC Infotech’s E3 framework – Experience, Efficiency, and Effectiveness.
Case Studies
Promotion and Campaign performance prediction across FMCG SKUs and optimization of Marketing spends
Client is a leading conglomerate in India with ~ $11B Revenue
Industry 4.0 based digital transformation - a step towards becoming lighthouse factory
Client is a leading global CPG manufacturing company based out of US
Sales Transformation through Intelligent Data Science
Client is one of the largest business conglomerates in India
Automation: Opera PMS to Cloud Migration
Client is a French multinational hospitality chain
Lighthouse factory initiative enabled by ITC Infotech’s “OT Connectivity as a Service” offering
Client is an American CPG manufacturer of food toppings, sauces, and syrups
Thought Leadership
Consulting, ITC Infotech
Fireside Chat
Pradeep Bhaganna
Sr. Principal Consultant, ITC Infotech
Pedro Porfirio
Global Head of Treasury, Capital Markets & Risk, Finastra
Digital Treasury - Easier said than done. Until now.
Banks need to rely on systems to automate their business. Operational risk, scale and cost will not allow you to grow unless you automate and digitize. However, having systems come with many issues. On premises, large and complicated software packages can become a huge burden to banks, new functionality painful to implement, each $1 spent on a software license can mean another $10 to $20 spent to run and operate it. Meanwhile digital banks, without the handicap of the old, are very quick to market. In this fireside chat, we explore how Finastra is leading the way on simplifying the architecture at financial institutions by bringing to life the “as a service” play. Pradeep Bhaganna, Senior Principal Consultant, ITC Infotech in conversation with Pedro Porfirio, Global Head of Treasury, Capital Markets & Risk, Finastra and Simon Millington, Head of Business Development, CloudMargin
Fireside Chat
Ashish Agarwal
Vice President, CIO Services,
ITC Infotech
The Journey to Cloud Native
India's public cloud services (PCS) market, including infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS) solutions, and software-as-a-service (SaaS) is expected to reach $10.8 billion by 2025, growing at a CAGR of 24.1% for 2020-25, according to IDC report. Cloud continues to be the foundational pillar for innovation, collaboration, and digital transformation, cloud-native services are becoming crucial for enabling new architectures and functionalities. In this insightful session on "How enterprises are making their journey from heritage world of monolithic apps to the new World order of microservices leveraging Cloud Native", Ashish Agarwal, Vice President, CIO Services, ITC Infotech in conversation with Jay Ram Chandran, India Head at for Cloud Migration Services, Computacenter India Private Limited, Sreenath A V, Vice President & General Manager, Global Application & Analytics SL, DXC Technology, Srikant Sowmyanarayanan, Head Hi-Tech Vertical, Happiest Minds Technologies
ITC Infotech's Business-Friendly Solutions & New-Age
Capabilities Recognized By Analysts
(1) Robotic Process Automation (Small & Medium Service Providers) (2) IT Automation (3) CPG-Retail
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