Foreword
Thank you for the trust you have placed in ITC Infotech. I am confident that we at ITC Infotech are on the right path to become the “Technology & Digital” partner of choice for the ITC Group, whilst synergizing on our chosen Verticals & Capabilities.
As we deal with the second wave of the pandemic, we are moved by the messages of solidarity pouring in from all quarters. This reaffirms my conviction in our guiding principle of employee centricity and client centricity. We will continue to focus on the health and well-being of employees, while consistently delivering on our commitment to our clients, now and in the future.
As an organization which cares, we will do everything we can to keep ITC Infotech employees safe and help affected colleagues and their families tied though the crisis. We are working closely with colleagues at ITC Ltd to extend future support, be it with hospitalization, access to medicines, medicare or oxygen.
It is heartening to see that despite the challenges, our execution and focus has led us to industry leading performance across all parameters in FY20-21. Consistent improvement in our financial performance, coupled with Client Satisfaction (CSat) scores much ahead of the industry average (as per an independent third-party study), indicate that we are on the right growth trajectory.
I will continue to keep you updated as we progress. Please do stay safe and stay cautious.
Best regards,
Sudip Singh
MD & CEO
ITC Infotech

Win Wire

ITC Infotech is winning new contracts and signing on new engagements on the back of consistent
value delivery and sharply differentiated value propositions.

Insights

In Conversation With Mr. B Sumant

Sandeep Kumar, Senior VP & Global Head of Consulting, ITC Infotech was in conversation with Mr. B Sumant, Executive Director, ITC Ltd. Watch this video to understand the vision behind some of the largest digital transformation initiatives underway at ITC Ltd and understand the technology trends shaping the industry.

  • “If you look at the CPG Industry, it is a very fast changing world. If I were to summarize the key trends, it would be huge explosion in product categories, in niche products; very targeted selling; and onmi-channel back engine that can fulfil demand.”
  • “Technology goals need to align with the business goals – market share, sales productivity, reduce the cost of sale, reduce trade promotions spend, lift in sales, ROI on sales spend, market mix optimization model and generate growth.”
Digital Transformation

We at ITC Infotech aspire to become the “Technology & Digital” partner of choice for the ITC Group, whilst synergizing on our chosen Verticals & Capabilities

Results Delivered – Caselets

Automation: Enhancing efficiency, effectiveness and experience of Warehouse operations

  • Warehouse Operations – Goods Receipt Note and Post Goods Issue
  • Info Record Creation Automation
  • Optivision Vs SAP Reconciliation Analysis
  • Digital Persona – Corporate HR Assistant

Sixth Sense: ITC’s Marketing Command Center

  • Spotted early trends like DIY, Dalgona, recipe and rising stress among mothers and enabled brands to capture these trends timely through live events / contest
  • Product opportunities (e.g: laundry sanitizer, wipes, dishwashing, masks etc) were identified during the pandemic
  • Captured spike in immunity concerns which resulted in new launches around immunity boosting products using natural ingredients

Implementation of Digital Farming Solution & Mobile App

  • Reduce cost of sourcing
  • 100K+ Farmers on the platform
  • 13% Productivity improvement to farmers
  • 31% Increase in profitability to farmers
Experts Speak
1516245965372

Amitav Mukherji

CHRO - ITC ltd on the Corporate HR Assistant Digital Persona built by ITC Infotech

“Over the past few months, we have collaborated with ITC Infotech's Automation Anywhere Team for development of Robotic Process Automation (RPA) solutions for Corporate HR in areas related to generation of periodic report backs, collation of performance management data and onboarding of new entrants. Some of these solutions have already been deployed and others will be launched soon. The initiative has been fruitful and we have been able to automate certain routine, administrative tasks which require considerable amount of manual intervention. This will help us in driving operational efficiencies and in ensuring timeliness in execution. We look forward to stabilizing these solutions and exploring further avenues for automation. We thank the ITC Infotech team for partnering with us in this journey.”

Animesh Kishore

Head - Trade Marketing Information Systems & Channel Development at ITC Ltd.

“ITC Infotech Analytics Practice has been an enduring and trusted partner for TM&D. The team brings in expertise on Artificial Intelligence, Machine Learning and Data Science to help derive value from the over-arching theme of process digitization.

Thanks to the analytics muscle provided by ITC Infotech, TM&D has inculcated a number of leading initiatives in the field of prescriptive analysis as well as automated decision support. The partnership has also helped us introduce best practices in managing large datasets and complex algorithms with machine learning operations (MLOps), a skill which will be a critical differentiator between the leaders and the also-rans in the AI race. Head - Trade Marketing Information Systems and Channel Development at ITC Limited.”

ITC Leaf Tobacco Business Debuts on LinkedIn

ITC’s Leaf Tobacco Business made its debut on LinkedIn in partnership with ITC Infotech’s Digital Marketing team. Follow this page to stay tuned on the latest updates, as the Leaf Tobacco Business strengthens its B2B connects. CLICK HERE>>

Special feature: Sixth Sense Team wows ITC Ltd

Meet ITC Infotech’s “Sixth Sense” project team for ITC working on the Marketing Command Center. By monitoring different digital and social media channels, the team helps ITC understand trends and sentiments to tailor and target offerings and communication.

Awards

Slide ITC Infotech recognized as an ‘Innovator’ in Avasant’s RadarView™ on
Intelligent Automation Services 2020-2021
Avasant evaluated 45 technology service providers across three dimensions: practice maturity, partnership ecosystem, and investments and innovation, as part of this research. Of those 45 providers, Avasant recognized the top 24 companies which delivered the most value to the market during the past 12 months in supporting the enterprise adoption of intelligent automation, in this RadarView™.
“ITC Infotech has identified automation as a key growth lever with several strategic investments in the last 18 months. This has led to a significantly enhanced services portfolio that now includes over 650 industry use cases supported with 300 bots and 440 solution prototypes. Its investment in industry-specific automation CoEs, in addition to a meaningful partnership with Automation Anywhere and UiPath, has yielded encouraging outcomes, and it has led to high client traction”, said Chandrika Dutt, Principal Analyst, Avasant.
READ MORE
Slide Artificial Intelligence Excellence Award 2021 ITC Infotech won the Business Intelligence Group annual Artificial Intelligence Excellence Awards under the ‘Products’ categories for “Intelligent Retail Execution - Automated planning and scheduling”. Our winning case study was of a solution that helped our client overcome the adverse operational and technical challenges induced by the pandemic.
READ MORE
Slide ITC Infotech is included among the top Hyper-automation Service Providers
in Gartner Competitive Landscape 2020 report
ITC Infotech won the Business Intelligence Group annual Artificial Intelligence Excellence Awards under the ‘Products’ categories for “Intelligent Retail Execution - Automated planning and scheduling”. Our winning case study was of a solution that helped our client overcome the adverse operational and technical challenges induced by the pandemic.
READ MORE
Slide ITC Infotech (Test Automation & Testing Services) has been featured
in Forrester “Now Tech: Continuous Automation and Testing Services
Providers, Q1 2021”
ITC Infotech won the Business Intelligence Group annual Artificial Intelligence Excellence Awards under the ‘Products’ categories for “Intelligent Retail Execution - Automated planning and scheduling”. Our winning case study was of a solution that helped our client overcome the adverse operational and technical challenges induced by the pandemic.
READ MORE

In The News

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