Executive Summary

ITC Infotech is engaged with the customer in providing business and technology consulting services, application development and maintenance, data engineering, reporting and analytics across R&D, Nursery, Supply Chain, Quality assurance, Grower Settlement and Finance.

Business Challenge

  • Disparate applications landscape
  • Highly customized ERP environment
  • Data exchange failures due to high degree of integration

Business Challenge

  • Disparate applications landscape
  • Highly customized ERP environment
  • Data exchange failures due to high degree of integration

Our Solution

  • Finance & SCM, Grower Settlement
  • BI Support & Development
  • Business Consulting Services
  • Support Services

To know more, please download the case study.

Key Results And Benefits

  • End to end service delivery ownership
  • Average ticket reduction by 25% in the area of Grower Settlement, Year-End closing process
  • Y-o-Y ticket reduction of 8-10% through automations and other continuous improvement initiatives
  • Successful contribution and delivery of transformation projects by ITC SMEs
  • Improved decision making leveraging real time information & identifying opportunities to grow sales, increase margins

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About ITC Infotech

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.

Read More About ITC Infotech