Executive Summary
ITC Infotech was engaged in a DataOps implementation for a global online retailer that was facing a lack of role governance related to code movement leading to release failures and several related issues.
Business Challenge
- Lack of role governance related to code movement leading to release failures.
- Absence of proper release authorization process for pipelines.
- Inadequate tracking of releases, dependencies and process leading to delivery issues.
- Longer span of pipeline creation.
Business Challenge
- Lack of role governance related to code movement leading to release failures.
- Absence of proper release authorization process for pipelines.
- Inadequate tracking of releases, dependencies and process leading to delivery issues.
- Longer span of pipeline creation.
Our Solution
- Built pipelines using pipeline as code.
- Streamlined incident responses.
- Improved DevOps deployments by integrating DevOps tools with ITSM tools.
- Automated end to end pipelines for database.
- Applied DevOps policies and strategies.
Key Results And Benefits
- Shorter Development Cycles & Faster Innovation.
- 85% Improved Performance.
- 95% Reduction in unforeseen deployment failures.
- Real time reports & dashboards for visibility.
About ITC Infotech
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.
