Executive Summary
A complete Digital bank in UK with no branch presence and operates 100% virtually.
Business Challenge
- The bank embarked on the journey of digital transformation
- The Bank was apprehensive about the scalability & resilience of all the systems because of the digital transformation journey
Business Challenge
- The bank embarked on the journey of digital transformation
- The Bank was apprehensive about the scalability & resilience of all the systems because of the digital transformation journey
Our Solution
- Established non-functional requirements for 30+ peripheral systems
- Conducted resource, state & network experiments covering all the systems using ITCI’s robust chaos engineering framework
- Identified scalability configuration issues during resource & state experiments which could have impacted the end-user experience in production if there is a sudden increase in the number of requests or server instance failures
- Conducted component-level load testing covering all the critical APIs, web services
- Conducted Silo and holistic performance testing (load, stress and endurance) covering all the critical peripheral systems including Switchware, SWIFT, RTGS, EFTS
- Conducted future readiness performance testing covering the business growth for the next 5 years
- Created performance testing regression test pack and integrated with CI/CD pipeline
Key Results And Benefits
- Highly scalable and resilient systems with no performance incidents post-go-live
- End to End response time SLA of less than 3 seconds was achieved for all the workflows
- New Core Banking system was able to handle 300+ TPS* loads from 30+ peripheral systems
- Cost effective end-to-end performance solution with no Capex leveraging the tool vendor partnerships
About ITC Infotech
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. ITC Infotech is a wholly owned subsidiary of ITC Ltd., a 100-plus-year-old diversified conglomerate with businesses spanning Hotels, Consumer Goods, Paperboards & Packaging, Agri Business, and Information Technology. ITC Ltd. has been in the hospitality business for over 4 decades. It has over 100 properties across 70+ destinations. The hospitality practice at ITC Infotech is 800+ people strong and most have experience in the hospitality domain leading to a high-quality IT service experience for its hospitality customers.
