Executive Summary

An American sports equipment company that designs and markets high-performance men’s and women’s sneakers, clothing, and accessories. The customer wanted to collaborate with our 100+ certified experts with the experience of delivering 80% of Global FlexPLM Upgrades.

Business Challenge

  • PTC Cloud customer – Mandatory upgrades to newer versions
  • Leverage new additional capabilities, performance, security and usability improvements on FlexPLM version 12
  • Re-assess system customizations against the newer version of the tool
  • De-Scope customizations that are not adding any value
  • Provide enhanced foundation for future capabilities (3D and Gen AI)
  • Enable IT & Business Transformation

Business Challenge

  • PTC Cloud customer – Mandatory upgrades to newer versions
  • Leverage new additional capabilities, performance, security and usability improvements on FlexPLM version 12
  • Re-assess system customizations against the newer version of the tool
  • De-Scope customizations that are not adding any value
  • Provide enhanced foundation for future capabilities (3D and Gen AI)
  • Enable IT & Business Transformation

Our Solution

  • Upgrade FlexPLM application from 11.0 M030 to 12.0.. Scope includes the following
  • Functional Assessment
  • Code retrofit for more than 160 Customizations
  • System and UAT testing
  • Multiple demos of FlexPLM 12 system
  • 2 Rehearsals followed by 1 Dry Run
  • Production Cutover & Post go live support

Key Results And Benefits

  • 5% Decommissioning of existing customizations
  • 20% Improved system health & response time after upgrade
  • High user adoption to new features and functionality
  • Few changes to existing customizations
  • Introduction of new AI design Suite

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About DxP Services

DxP Services is an ITC Infotech specialized business unit focused on the implementation and adoption of PTC’s industry-leading Windchill®, Product Lifecycle Management (PLM) software, as well as Cloud and Windchill+® SaaS offerings. Created through the acquisition of PTC’s PLM implementation services division, DxP Services is the largest global PTC PLM ecosystem. The combination of PTC Heritage and ITC Infotech Power means that DxP Services is uniquely positioned to help accelerate customers’ digital transformation initiatives.

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