Executive Summary
Customer is an omnichannel sporting goods retailer. The company’s primary activities include the retail of sports equipment, apparel, footwear, and accessories. The customer wanted to collaborate with our 100+ certified experts with the experience of delivering 80% of Global FlexPLM Upgrades.
Business Challenge
- Vendor no longer supported older releases of the application or supported them at significantly higher costs
- Re-assess system customizations against the newer version of the tool
- De-scope customizations that are not adding any value
- Outdated infrastructure
- Provide enhanced foundation for future capabilities (3D and Gen AI)
- Enable IT & Business Transformation
Business Challenge
- Vendor no longer supported older releases of the application or supported them at significantly higher costs
- Re-assess system customizations against the newer version of the tool
- De-scope customizations that are not adding any value
- Outdated infrastructure
- Provide enhanced foundation for future capabilities (3D and Gen AI)
- Enable IT & Business Transformation
Our Solution
- FlexPLM application was upgrade from older 11.1 to 12.0.3 version
- Decommissioning of 10% customizations which are no longer required
- Implemented new adobe design suite
- Implemented new query builder reporting capabilities
- Enhancements on BOM, Sourcing, Costing, Tech design were developed
- Clean rehearsals and Dry run
- Key resource additions at onsite during critical phases – Requirement, UAT, Go-live
Key Results And Benefits
- Consulting-led functional assessment
- Detailed and classroom train-the-trainer sessions
- Longer duration hyper care support, thus enabling the end-users transition to new system smoother
- Leverage new additional capabilities, performance, security and usability improvements on FlexPLM version 12
About DxP Services
DxP Services is an ITC Infotech specialized business unit focused on the implementation and adoption of PTC’s industry-leading Windchill®, Product Lifecycle Management (PLM) software, as well as Cloud and Windchill+® SaaS offerings. Created through the acquisition of PTC’s PLM implementation services division, DxP Services is the largest global PTC PLM ecosystem. The combination of PTC Heritage and ITC Infotech Power means that DxP Services is uniquely positioned to help accelerate customers’ digital transformation initiatives.
