Executive Summary
Third largest Pharma chain in the UK with over 760 pharmacies wanted to enhance its online ecosystem including functions like digital pharmacy, online consultation, subscriptions, vaccinations, etc.
Business Challenge
- Enhance online ecosystem to have a unified hosting on BigCommerce, catering to multiple functions including digital pharmacy, online consultation, subscriptions, vaccinations, etc
- Enabling Single Sign on multiple function available online
- Create user profiles and usage patterns across different functions
- Lack of digital skill-set in their inhouse digital team posed a huge challenge
Business Challenge
- Enhance online ecosystem to have a unified hosting on BigCommerce, catering to multiple functions including digital pharmacy, online consultation, subscriptions, vaccinations, etc
- Enabling Single Sign on multiple function available online
- Create user profiles and usage patterns across different functions
- Lack of digital skill-set in their inhouse digital team posed a huge challenge
Our Solution
- Customization of BigCommerce pages using Handlebar and React
- Customization of backend workflows though AWS Lambda functions developed on Golang and python
- Integrations with various 3rd party systems involved in the retail pharmacy digital journey built
- CICD pipeline automation using CircleCI
Key Results And Benefits
- Support of 25 plus applications taken over in short period of time
- MVP approach led Development in progress to achieve the business needs of Single sign on adaptation and improved sales through the additional products available online.
About ITC Infotech
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.
ITC Infotech is a wholly owned subsidiary of ITC Ltd. ITC is one of India’s leading private sector companies and a diversified conglomerate with businesses spanning Consumer Goods, Hotels, Paperboards and Packaging, Agri Business and Information Technology.
