Executive Summary

DXP Services worked with a multinational Aerospace Design and Manufacturing company to improve their Windchill PDMLink/ MPMLink and Thingworx Program for transmittals, change process, migration, and manufacturing processes. We extracted the customer from a hard to use, highly customized solution and introduced them to a more capable platform.

Business Challenge

  • Customer using an unsupported legacy PLM system for their documents & quality management
  • Over 70 complex unmaintainable processes, including labour intensive paper job cards on shop floor
  • Parts and CAD were already in Windchill

Business Challenge

  • Customer using an unsupported legacy PLM system for their documents & quality management
  • Over 70 complex unmaintainable processes, including labour intensive paper job cards on shop floor
  • Parts and CAD were already in Windchill

Our Solution

  • Rationalize the workflows
  • Introduced CEM (Customer Experience Mgmt), NC (Non-Conformance) & CAPA (Corrective Action, Preventive Action)
  • Introduced Full text search indexing
  • Migrated all data off Legacy PLM
  • Streamlined Transmittal Process
  • Introduced Security Labelling and Agreement

Read more

  • Introduced MPMLink Process Planning
  • Developed Operator Advisor solution
  • Shop floor solution includes Aerospace level of checks and traceability
  • Developed Adhoc Bulk Document loader utility
  • Rolled out to 850+ users

Key Results And Benefits

  • Single Source of Truth
  • Running on support platform
  • Improved collaboration
  • More efficient shop floor execution
  • Access to 3D and 2D data at right time in build process
  • Consistency of data
  • Auditable transmittal process
  • Improved granularity of access control
  • Improved Change Process
  • More efficient shop floor execution
  • Stop Notes directly linked to Parts in the system.
  • Easier access /search to relevant information

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About DxP Services

DxP Services is an ITC Infotech specialized business unit focused on the implementation and adoption of PTC’s industry-leading Windchill®, Product Lifecycle Management (PLM) software, as well as Cloud and Windchill+® SaaS offerings. Created through the acquisition of PTC’s PLM implementation services division, DxP Services is the largest global PTC PLM ecosystem. The combination of PTC Heritage and ITC Infotech Power means that DxP Services is uniquely positioned to help accelerate customers’ digital transformation initiatives.

Read More About DxP Services