ITC Infotech > Resources > Case Studies > Challenger Bank Optimizes Costs and Expands Customer Base with Data Modernization

Challenger Bank Optimizes Costs and Expands Customer Base with Data Modernization

December 17, 2020
Challenger Bank Optimizes Costs and Expands Customer Base with Data Modernization

Client:

The client is a bespoke challenger bank in the United Kingdom with a focus to serve the financial needs of the SME sector.

Problem Statement:

The client’s banking applications had limited analytics and reporting capabilities, which hindered end-to-end visibility across data streams for context aware segmentation, customer journey orchestration and campaign management. The bank required a scalable, highly available, and self-serve data platform to orchestrate hyper-personalization for the customers.

Benefits Achieved:

Modernized their data ecosystem with MS Azure and integrated multiple data sources and systems to build a unified data platform. Increased customer acquisition and retention with hyper-personalization, enhanced visibility on liquidity position, 30% reduction in reporting time with automated reports, among others.

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Beware of fraudulent and fake job offers

It has come to our attention that certain employment agencies and individuals are asking people for money in exchange for a job at ITC Infotech.

Such Agencies/individuals could impersonate ITC Infotech’s officers, use the company name/logo, brand names and images illegally, without authorization, and/or try to extract money towards security deposit, documentation processing fees, training fees, and so on.

Please note that ITC Infotech never asks job applicants or members of the public to pay money in any form while recruiting.

Feel free to reach out to us at contact.us@itcinfotech.com to report any such incidents that you may have experienced, please use the subject line “Recruitment Fraud Alert” in your message.

Always exercise caution and stay protected against fraud:

  • Do not pay money or transfer funds to anyone toward securing an ITC Infotech job. ITC Infotech will not accept liability for any losses that may have been suffered by the victims of such fraudulent activities.
  • Be careful when sharing your personal information and protect yourself from potential damage. Do not engage with people who fraudulently misrepresent ITC Infotech or its employees/officers and try to solicit payments under the pretext of offering jobs.

View Current Openings

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