ITC Infotech > Resources > Whitepapers > Retail Banking Customer Journey

Retail Banking Customer Journey

April 6, 2018

Summary

Today’s banks have to be digitally forward if they want to cater to the evolving needs of the customers. Using data to create hyper personal banking solutions, designing journeys on omni channel experience platforms, re-imagining/ modeling processes using new age BPM and RPA tools, facilitating AI led conversational and chat services and API enabling internal, partner and public services are important aspects of creating a great user experience.

What is in it for you?

Learn why in the ever changing banking scenario, it is imperative for the industry to adapt to a new technology model and leverage it to gain better understanding of the end customer.

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Beware of fraudulent and fake job offers

It has come to our attention that certain employment agencies and individuals are asking people for money in exchange for a job at ITC Infotech.

Such Agencies/individuals could impersonate ITC Infotech’s officers, use the company name/logo, brand names and images illegally, without authorization, and/or try to extract money towards security deposit, documentation processing fees, training fees, and so on.

Please note that ITC Infotech never asks job applicants or members of the public to pay money in any form while recruiting.

Feel free to reach out to us at contact.us@itcinfotech.com to report any such incidents that you may have experienced, please use the subject line “Recruitment Fraud Alert” in your message.

Always exercise caution and stay protected against fraud:

  • Do not pay money or transfer funds to anyone toward securing an ITC Infotech job. ITC Infotech will not accept liability for any losses that may have been suffered by the victims of such fraudulent activities.
  • Be careful when sharing your personal information and protect yourself from potential damage. Do not engage with people who fraudulently misrepresent ITC Infotech or its employees/officers and try to solicit payments under the pretext of offering jobs.

View Current Openings

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