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SAP HCM Implementation for a leading private sector major  
Customer

The client is the tobacco business division of one of the leading private sector companies with a market capitalization of around US $15 billion and a turnover of US $3.5 billion. The Client is rated among the World`s Best Big Companies by Forbes magazine and ranks third in pre-tax profit among India`s private sector corporations.

Business Need

The client faced the following issues with its HR organization

  • Lack of an updated enterprise-wide HR information system
  • Optimizing development of organizational talent
  • Empowering HR managers to manage organizational structuring and staffing plans in multiple dynamic scenarios
  • Need for HR analytics using performance measures for tracking functional efficiency
  • Alignment of work practices to policies and procedures to ensure consistent delivery of HR services to its stakeholders
How We Helped
ITC Infotech addressed these issues by implementing SAP HCM (ECC5.0) for the client with the following key highlights
  • Covered a diverse mix of 2000 employees spread across 30 locations in India
  • Interface with the Oracle based corporate legacy system for all employee related information
  • Interface with 3rd party tools for contextual organograms
  • Intrinsic integration with the Finance and Sales & Distribution modules
  • Process – centric, multi-tier workflows for all HR processes including ESS and MSSbased services
  • Portal (EP 6.0) enabling of HR transactions with standardized corporate branding
  • Business-blueprinting with process improvements in-line with the “RACI” model
  • ABAP, Workflow, Portal developments to cater to the proposed to-be design
Business Benefits
The client achieved the following business benefits through the HCM implementation
  • Enterprise wide personal information availability on a real-time basis ensured by employee participation through ESS
  • Improved corporate performance through alignment of workforce to corporate objectives, higher performance monitoring employing analytical indicators
  • Optimal staffing plans in dynamic organizational structure scenarios, thereby improving talent utilization
  • Improve employee appreciation of HR services through personalized ESS portals
  • Streamlining HCM processes enabling employees of the HR function to focus on more value added core activities
  • Process efficiency tracking through measures that dovetail into HR functional KPI`s
  • Reduced TCO for enterprise-wide personnel information
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