The client is a US based Retail Giant.

• A near-shore facility to provide the client with Application Management Services.
• The client required ITC Infotech to build a dedicated near-shore/ offsite delivery center near the Client`s own Home Office, US in a short span of time.

• A state-of-the-art Delivery Center was set-up in just 21 days and 70+ right-skilled resources were ramped up in less than 3 months
• Currently the engagement has grown to 100+ and poised to move offshore
• Technology portfolio: Mainframe technologies, Teradata, Java/J2EE, .Net, and others (incl. Unix, C, C++, Informix, etc).

• Reduced defects by more than 60% across deliverables over a 2 months period
• Improved knowledge share between teams and reduced re-work by 40%
• Reduced effort for subsequent testing with root cause analysis, creating long term value
• Increased standardization & improved productivity through reduction in construction effort
• Base line documentation helped in reduced time for system study for subsequent technology refresh/ migration/ system modification